Should you need help, here are resources to help find answers.

·  VUSD Canvas Help Form

·  Student “How tos” 

·  Vista Institute for Parents (VIP) "How tos"

·  Ed Tech Newsletter

·  Kami

·  Keep your chromebook updated with this.

Virtual Chromebook Hospital
Posted on 09/08/2020

Madison MS Virtual Chromebook Hospital Process


In order to provide technology help during the “Stay at Home” and “Social Distancing” orders by the State and County we have created the Madison Virtual Chromebook Hospital!



Need help with your chromebook?  Below are some common problems and solutions:


Problem: 

Do you have a problem with your password?

Solution: 

Email your teacher directly. Your teacher can help you reset your password.


Problem: 

Do you have technical issues with your chromebook?   

Solution: 

Watch Video Tutorials or FAQ: Self-troubleshooting Guide and use this PDF GUIDE to fix common Chromebook problems. Keep your chormebook updated with this GUIDE.



Still having issues?

You may call and leave a voice message. You will be contacted within 24 hours M-F.

Contact

Email address

Phone number and extension

Marian Blue

marianblue@vistausd.org

(760) 940-0176 ex 62702

Vivian Boring (Spanish)

vivianboring@vistausd.org

(760) 940-0176 ex 62006


If you are still in need of assistance, please contact IT Tech Support.

•Call or email the VUSD Technology Department they will reach out to you and attempt to solve the problem remotely.

Contact

Email address

Phone number and extension

VUSD IT Department

servicedesk@vistausd.org

(760) 726 2170 ext. 92500

  

If all fails we will schedule a time for you to bring the chromebook to Madison for Hands-on care or replacement.