Virtual Chromebook Hospital
Posted on 09/08/2020
MMS_Virtual Chromebook Hospital.pdf

Madison MS Virtual Chromebook Hospital Process


In order to provide technology help during the “Stay at Home” and “Social Distancing” orders by the State and County we have created the Madison Virtual Chromebook Hospital!



Need help with your chromebook?  Below are some common problems and solutions:


Problem: 

Do you have a problem with your password?

Solution: 

Email your teacher directly. Your teacher can help you with these issues.


Problem: 

Do you have technical issues with your chromebook?   

Solution: 

Video Tutorials
FAQ: Self-troubleshooting Guide Or, use this PDF GUIDE to fix common Chromebook problems such as these: •Chromebook Won't Turn on or is Not Loading
•Battery Won't Charge 
•Sound Doesn't Work 
•Chromebook is Slow 
•Resetting Browser Settings 
•Language Change

If you are still in need of assistance, please contact IT Tech Support.


Still having issues? You will be contacted within 24 hours M-F.

•Email Marian Blue or Vivian Boring (Esp.)
•You may also call and leave a voice message.

Contact

Email address

Phone number and extension

Marian Blue

marianblue@vistausd.org

(760) 940-0176 ex 62702

Vivian Boring (Spanish)

vivianboring@vistausd.org

(760) 940-0176 ex 62006


If our team is unable to help:
We will assist you in making contact with our District’s IT Dept. 

•Call or email the VUSD Technology Department they will reach out to you and attempt to solve the problem remotely.

Contact

Email address

Phone number and extension

VUSD IT Department

servicedesk@vistausd.org

(760) 726 2170 ext. 92500

  

If all fails we will schedule a time for you to bring the chromebook to Madison for Hands-on care or replacement.